Property ManagersSewage Backupwater damageWater Damage Restoration

Got Sewage Backup? Here’s What to Do.

By February 20, 2020 No Comments

We’re not going to beat around the bush here. Sewage is nasty stuff! As per the Colorado Department of Public Health and Environment (CDPHE) website, sewage water can carry a vast array of diseases, ranging from Hepatitis A to Typhoid, to Encephalitis.

Don’t panic! No one looks forward to a raw sewage backup at their home or rental property. But these things happen. 24/7 Flood Response is ready to help! We’ve put together a quick and handy to-do list for homeowners experiencing a serious sewage situation.

Don’t hesitate to contact us if you need more assistance. We are standing by, ready to help you right now.

Step 1 — Contact a professional cleanup crew right away.

Don’t touch sewage backup. If the sewage is backing up into your bathtub and staying contained, be relieved! The damage to your home and belongings will be minimal. In this case you can check all your toilets, sinks and drains for clogs before calling a professional.

  • If the sewage is leaking into your basement or backing up into a standing shower with no doors, you’ll need to be in a hurry to get professional cleanup and restoration help. 
  • If you can move valuables without touching the sewage, you should remove them immediately to prevent further damage or exposure.
  • Know that cardboard boxes of photos, soft goods, and other items will need to be thrown away, however, if there are valuables that have been affected, these will need to be documented for potential loss claim.
  • Limit your exposure to sewage. It’s incredibly infectious and can be deadly.
  • Keep children and pets away from sewage.
  • Don’t try to flush toilets or drain sinks, it might make the problem worse!
  • Don’t use harsh chemicals to try to remove a blockage. You might damage your plumbing.
  • Open windows and doors to let fresh air in.
  • Use personal protective equipment, like gloves, aprons and masks if you need to work around the backup.
  • Shut off the power, if it’s safe to do so.

We know it can be hard to dispose of family heirloom holiday decorations or family photo albums. However, if these things have been saturated with sewage, they need to go. No memoir or cherished treasure is worth the health of your family!

Step 2 — Let 24/7 Flood Response help you report a claim to your homeowner’s insurance.

Here in The Centennial State, most traditional homeowner’s insurance policies and landlord protector policies will cover sewer damage, sewer backup, or sump overflow. The claim’s process works like this:

  • First, call the professionals at 24/7 Flood Response immediately. We will come out to the property and assess the damage FREE OF CHARGE! Once the assessment is complete, we will discuss with you in detail the options based on the situation. Sometimes a claim with your insurance company is not necessary based on your deductible and the cost of the work needed. We will explain and review this with you directly.
  • If an insurance claim is necessary, we can guide you on how to make your insurance claim. We document the incident in detail and provide all the information to your insurance provider. We work with insurance companies directly everyday!

For instance, let’s say the sewage backup happened while you were gone skiing at Vail, Colorado for the weekend. You come home to find all your carpets soaked with sewage, and most of your furniture ruined too. The odor is horrible, and you’re standing in a significant health hazard.

  • Immediately call 24/7 Flood Response your professional sewage cleanup experts!
  • We will make the process simple and streamlined, getting you back on your feet quickly with our 16 years of experience!

At 24/7 Flood Response we work with ALL homeowner’s insurers!

Severe sewer backup is never a fun experience. Raw sewage is dangerous and can be deadly!

Why 24/7 Flood Response?

Hiring the professionals at 24/7 Flood Response for sewage backup is the best way to prevent exposure to your family. As a reliable BBB accredited professional with an A+ rating, we charge extremely reasonable rates and ensure you are well informed about the entire process of getting back to a pre-loss condition.

Based in the Denver area, “24/7 Flood Response” reacts quickly. We are timely, diligent, experienced, and ready to help 24 hours a day, 7 days a week!

Call 24/7 Flood Response (303) 239-1416

We’re available 24/7/365!

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